What to expect...

What to expect - you can be reassured that you will be given the warmest of welcomes, from our consistent, dedicated qualified staff team who are here to support your needs night and day.

With you at the centre of our support and with the shared information from Key people you want involved in your care, you can be assured that you will be in control of your life and how you would like to live it. Any decisions or choices you make will be respected and we will ensure that we provide you with the necessary information / risk assessments/ advocates etc for you to make an informed decision. Improving your mental health and wellbeing is our main aim whilst living at Trezela.

You will be offered a comfortable and fully furnished room with washing facilities. You can expect to be provided with Nutritionally balanced home cooked meals, and all dietary needs will be catered for. We will encourage and support you to participate in the preparation and cooking of meals as part of developing your independent living skills. We will support you with your laundry requirements, you will have access to all the facilities with or without assistance.

We value the benefits of family and friends support and will encourage and help you to keep in touch by helping you to organise visits and transport arrangements. You will have access to the internet / web camera to help you to keep in touch. We will support you to write letters and fill out forms and make telephone calls.

We will provide staff support to access the community, local shops, café’s clubs, leisure centre, local attractions, social groups and networks, until you feel able and confident to explore your own interests. We will also provide you with the encouragement and support to make and attend health care appointments.

We have an holistic approach in the care and support we provide and respect individuals religious, ethnic, and cultural diversities. We welcome all forms of alternative therapies for example some of our service users benefit from reiki healing and massage, aroma therapy using essential oils. We have a Curate who administers holy communion at the home every month.